At gw99 ios, your privacy is more than a legal obligation â it is a core responsibility we hold towards every Malaysian player who entrusts this platform with their personal information.
These are not merely promises in a policy â they are daily practices embedded in every aspect of gw99 ios operations to keep your data secure at all times.
Every piece of information you submit to gw99 ios â from login credentials and personal details to financial transactions via Touch 'n Go, GrabPay or DuitNow â is encrypted using the same 256-bit SSL standard employed by Malaysia's leading financial institutions and banks. No one can intercept or read your data while it is in transit.
Gw99 ios has never sold, rented or shared your personal information with any third party for marketing or commercial purposes, and we never will â not without your explicit consent. Your data belongs to you, not to us as a tradeable asset for advertisers or external parties.
Only gw99 ios staff who genuinely require access to your information in order to carry out their duties â such as the customer support team or finance department â are permitted to view your personal data. All access is logged and regularly audited by our internal security team.
Gw99 ios operates fully within the framework of the Malaysia Personal Data Protection Act 2010 (PDPA). This means your data must be processed on a valid legal basis, limited to stated purposes, and you retain the right to access and correct your information at any time.
Gw99 ios does not store credit card numbers, online banking passwords, or eWallet login credentials in its systems. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX are processed directly by the respective payment providers through secure, encrypted channels.
In the event of any security incident affecting your personal data, gw99 ios is committed to notifying you within the timeframe required under Malaysia's PDPA. We will never conceal any incident that could impact your privacy or account security.
This Privacy Policy explains how gw99 ios collects, uses, stores and protects your personal information when you use our platform â whether via the website, iOS mobile app or Android app. It also outlines your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering for and using gw99 ios services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you should not use gw99 ios services.
Important Note: gw99 ios is the data controller responsible for the personal information you provide. We are committed to protecting your privacy in accordance with the Malaysia PDPA and international industry best practices.
Gw99 ios collects several categories of personal information depending on how you interact with our platform. Below is a full breakdown of the data we may collect:
We also collect information you provide voluntarily through interactions with the gw99 ios support team â such as details you share when reaching out via live chat, email or WhatsApp.
Data collected by gw99 ios is used solely for legitimate and necessary purposes, including:
Purpose Limitation Principle: gw99 ios will not use your data for any purpose beyond those stated above without first obtaining your additional consent.
Gw99 ios does not sell or rent your personal data. In the following limited circumstances, we may share necessary information with selected third parties:
All third parties working with gw99 ios are required to meet data protection standards equivalent to or exceeding Malaysia's PDPA requirements. We will not share your data with any entity that lacks adequate data protection safeguards.
Gw99 ios stores your personal data on servers protected by multi-layered security measures, including:
Your personal data will be retained for as long as your account remains active on gw99 ios, and for the required period following account closure for legal compliance, dispute resolution, and agreement enforcement purposes â typically not exceeding seven (7) years in accordance with Malaysia's financial record retention requirements.
Secure Server Location: gw99 ios data is stored in Tier III data centres equipped with physical security, power redundancy, and cooling systems that ensure 24/7 data availability and protection.
Gw99 ios uses cookies and similar technologies to enhance your experience on the platform. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the gw99 ios platform. For more information on how to manage cookies in your browser, refer to the help section of your browser.
Under Malaysia's PDPA and gw99 ios's privacy practices, you have the following rights with respect to your personal data:
To exercise any of the above rights, please contact us at support@gw99ios.com with the subject line "Personal Data Rights Request". gw99 ios is committed to responding to all valid requests within the timeframe stipulated by the Malaysian PDPA.
Gw99 ios services are exclusively available to individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Should we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Parents or guardians who have reason to believe their child has registered on gw99 ios without consent are encouraged to contact us promptly at support@gw99ios.com.
Age Restriction: gw99 ios uses an age verification system during registration and the KYC process to ensure all members meet the minimum age requirement of 18 years. Use of the platform by underage individuals is a violation of our terms and policies.
The gw99 ios platform may contain references to third-party services such as payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX) and game software suppliers. When you interact with these third-party services, you will be subject to their separate privacy policies.
Gw99 ios is not responsible for the privacy practices or content of those third-party platforms. We encourage you to read the privacy policy of any third-party service you use in connection with the gw99 ios platform to understand how they handle your data.
Gw99 ios reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments. When material amendments are made:
We encourage you to review this Privacy Policy page periodically. Your continued use of the gw99 ios platform after the effective date of any amendments constitutes your acceptance of the updated policy.
For any enquiries, concerns, or requests relating to this Privacy Policy or how gw99 ios handles your personal data, please reach out to us through the following channels:
For formal complaints regarding personal data processing that cannot be resolved directly with gw99 ios, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.
As a gw99 ios member, you have full control over your personal data. Below is a summary of the rights available to you at any time.
Request a copy of all personal data we hold about you, delivered within 21 business days.
Request that we correct any inaccurate or incomplete information in your records.
Request erasure of your data under certain circumstances, subject to legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request a restriction on the processing of your data while a dispute or assessment is ongoing.
Withdraw your consent for data processing at any time, with no penalty.
In today's digital age, personal data is one of the most valuable assets we have. When you sign up on any online platform â including gw99 ios â you are entrusting that platform with your personal information. At gw99 ios, we do not take that trust lightly. This Privacy Policy is not merely a legal formality; it is a genuine statement of our commitment to every Malaysian player who joins our platform.
When you register an account with gw99 ios, you provide basic information such as your name, phone number, and during the KYC process, your MyKad number. All of this information is collected for very specific reasons â to verify your identity, confirm that you meet the minimum age requirement of 18 years, and to ensure your winnings can be correctly processed to your Malaysian bank account. We do not collect data beyond what is necessary for these purposes.
One of the most common concerns raised by users of Malaysian online platforms is: "Will my information be sold to advertisers or other companies?" Our answer at gw99 ios is firm and clear: no. gw99 ios does not sell, rent, or share your personal data with any third party for marketing or commercial purposes. We understand that some of you may have experienced situations where your phone number suddenly received unsolicited calls or promotional messages after registering on a platform â this will not happen at gw99 ios.
On the technical security front, gw99 ios invests seriously in its cybersecurity infrastructure. The 256-bit SSL encryption we use is the same standard employed by Maybank2u, CIMB Clicks, and other major Malaysian financial institutions. This means that even if someone were to intercept network traffic between your device and the gw99 ios servers, the data they obtain would be unreadable without the correct decryption key. Additional security layers include two-factor authentication (2FA) via OTP for every new login from an unrecognised device.
Compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) is a legal obligation for gw99 ios as an entity that operates and serves Malaysian users. The Malaysian PDPA sets out seven data protection principles â general, notice and choice, disclosure, security, integrity, access, and retention â which all data controllers must adhere to. gw99 ios does not merely comply with these principles in a literal sense; we actively strive to go beyond the minimum requirements in order to provide stronger data protection for our players.
One aspect of privacy that many users overlook is cookies. When you use the gw99 ios website or app, small cookies are stored on your device to enable various functions â from keeping you logged in to remembering your language preference and display settings. gw99 ios only uses cookies for legitimate purposes, and you can manage them through your browser settings, though disabling certain cookies may affect platform functionality.
For players using the gw99 ios platform via the iOS or Android mobile app, there are additional considerations regarding app permissions. The gw99 ios app may request certain permissions such as camera access (to scan KYC documents), push notifications (for transaction and promotional alerts), and storage (to save session data locally). All these permissions are optional and used solely for the stated purposes. You can manage these app permissions through your phone settings at any time.
Finally, gw99 ios would like to remind all Malaysian players that data security is a shared responsibility. Our platform does everything technically and organisationally possible to protect your data, but you play an important role too. Use a strong, unique password for your gw99 ios account, never share your login credentials with anyone, always log out when using a shared device, and contact the gw99 ios support team immediately if you suspect any suspicious activity on your account. Together, we can ensure a safe, secure and enjoyable experience for everyone.
The most common questions from Malaysian players about how gw99 ios handles their personal data.
With bank-grade data protection and full compliance with Malaysia's PDPA, gw99 ios is a platform you can trust completely. Join over 250,000 Malaysian players who have been gaming with peace of mind alongside us.
This Privacy Policy forms part of the overall agreement between you and gw99 ios. For more information on your rights and responsibilities as a member, please refer to Terms & Conditions us. The gw99 ios platform is intended for users aged 18 and above. For information on responsible gaming control tools, visit the Responsible Gaming us.